Contact Us

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Email

Email us 24 hours a day, seven days a week : support@americafirst.com

Please note: The above e-mail address is not a secure means of communication. Do not send account numbers, inquire about specific account information, or request changes to your account record when corresponding through these channels. For these purposes, please use the Online Banking messaging system.

Phone

Member Service Center (M - F 8 AM to 8 PM & Sat. 8 AM to 7 PM) and SpeechAccess Phone Numbers

  • Box Elder County: (435) 734-3600
  • Weber County: (801) 627-0900
  • Davis County: (801) 627-0900
  • Salt Lake County: (801) 966-5553
  • Utah County: (801) 223-3900
  • Washington County: (435) 688-3800
  • Mesquite, Nevada: (702) 346-0350
  • Outside the Wasatch Front: 1-800-999-3961

SpeechAccess Voice-operated and AccessLine Touch-tone Telephone Banking

  • Box Elder County: (435) 734-3601
  • Weber County: (801) 621-0372
  • Davis County: (801) 621-0372
  • Salt Lake County: (801) 533-8574
  • Utah County: (801) 223-3901
  • Washington County: (435) 688-3801
  • Mesquite, Nevada: (702) 346-0351
  • Outside the Wasatch Front: 1-800-288-7896

Visa Cardholders

  • Report a lost or stolen card: 800-999-3961
  • Activate a new card: Call 800-562-1337 (24 hours, 7 days) from your home phone or 843-871-5095 from International locations
  • Ensure the use of your card before traveling: 800-999-3961
  • Dispute a Visa purchase: Fax signed dispute forms to 801-827-8089 for processing

Telecommunication Device for the Deaf

  • Weber/Davis County (801) 827-8225
  • Salt Lake County (801) 965-3225
  • Utah County (801) 223-3903
  • Box Elder County (435) 734-3603
  • Washington County (435) 688-3803
  • Mesquite County (702) 346-0375
  • Toll Free (800) 385-3928

Media Questions

  • Nicole Cypers, Marketing Department: (801) 827-8655
Chat

Before you proceed, please note: AFCU chat is not a secure means of communication. Do not send account numbers, inquire about specific account information, or request changes to your account record when corresponding through these channels. For these purposes, please use the Online Banking messaging system.

AFCU Chat is available during business hours from 9 AM to 5 PM MST, Monday through Friday.

Provide Feedback

America First is interested in receiving feedback concerning your experiences while visiting us online, at a branch, or via the telephone. The comments you provide will be used to improve the overall quality and level of service within your credit union.

Leave Feedback
Postal Mail Directions
  • Mailing Address: America First Credit Union P.O. Box 9199 Ogden, Utah 84409
  • Physical Address: America First Credit Union 1344 W. 4675 S. Riverdale, Utah 84405
  • Routing and Transit (ABA) Number: 324377516