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Avoid COVID 19 Scams

If you get an unsolicited email from someone claiming to be from the CDC, state, or other local authority during this time, it is most likely a scam. Messages selling cures for coronavirus are fraudulent, as well, as no vaccine has been developed yet.

Additionally, America First will never ask you for your PIN and will not reach out to you to ask for sensitive information, such as your Social Security or account number. If you receive a suspicious email of this nature, please forward it to

Avoid Covid-19 Scams


Criminals are constantly finding new ways to access and steal financial resources. While America First uses cutting-edge technology to protect your accounts, you’re also on the defensive front line. Scammers may reach out to you directly, seeking your personal data.

America First representatives will never ask for your PIN. We also will never reach out to you over the phone or via email to request sensitive information, such as your Social Security or account numbers.


It’s important to stay on guard and education is one of the most powerful tools you can wield against these attacks. Learn about different fraud categories below.



Important Security Information

Do not offer personal or confidential information via unsecured email or over the telephone. Remember, America First will never contact you and ask for your account number or PIN over the phone, via email, or by any other channel.


Reporting Fraud

If you suspect fraud, you may also contact us:

  • At 1-800-999-3961.
  • By visiting a branch.
  • Writing to:
    America First Credit Union
    Attn.: Fraud Management
    P.O. Box 9199 Ogden, Utah 84409.
  • Forward suspicious email to


Report a Lost or Stolen Card

To report a lost or stolen debit or credit card(s), please call 1-800-999-3961.

  • We'll cancel your card immediately.
  • You won't be liable for any fraudulent activity.

Be prepared to provide:

  • Your name
  • Which card was lost/stolen
  • Date lost
  • Date last used
  • Mother's maiden name
  • State or country where lost
  • If PIN was compromised

You can block your PIN through Online Banking