Frequently Asked Questions

Frequently Asked Questions

Which browsers can I use to access your site?
We recommend using the latest version of your favorite browser - Internet Explorer, Firefox, Safari, Opera, or Chrome. Internet Explorer Browser versions below 9 do not support established web standards, and may have difficulty in displaying content as intended. If you are using an older version, click any of the links below to download a free browser upgrade:

Is my information secure over the Internet?
America First retains privacy on our site by using a secure environment. We maintain electronic and procedural safeguards that comply with federal standards to guard your personal information. See our Security Information page or view our Privacy Policy for additional information.

What plug-ins will I need for your site?
To view our site in its entirety and use our Online Banking demo, you will need the latest version of Adobe Acrobat® Flash® Player.

Adobe Acrobat® Reader® is also needed if you wish to download certain applications through our site or Online Statements through Online Banking.

How do I contact America First for technical assistance?
If you are experiencing technical difficulties while banking through Online Banking or visiting our web site, please feel free to contact us at 1-800-999-3961. Our e-Support department is available Monday – Friday 8:00 a.m. to 7:00 p.m. and Saturday 8:00 a.m. to 5:00 p.m., closed Sunday.

Other Frequently Asked Questions

Fellow Members Serving You

Call 1-800-999-3961 and we'll be happy to answer any questions you might have about your America First membership.

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