Privacy

Privacy

As a valued member of America First Credit Union, we want to help you protect your personal information, your accounts, your identity and, ultimately, your money.

In today's electronic age, it's extremely important to be careful when doing business online or via the telephone, and you should always stay informed about security issues and activities that could affect your economic future.

We are working to take every step possible to ensure your safety and security. Please visit us here to read our Privacy policy.

Reporting Fraud

  • Forward suspicious email to:
  • emailfraud@americafirst.com
  • If you suspect fraud, you may also contact us:
    • At 1-800-999-3961.
    • By visiting a branch.
    • Or in writing to America First Credit Union, Attn.: Fraud Management, P.O. Box 9199 Ogden, Utah 84409.

Report a Lost or Stolen Card

  • To report a lost or stolen debit or credit card(s), please call 1-800-999-3961.
    • We'll cancel your card immediately.
    • You won't be liable for any fraudulent activity.
  • Be prepared to provide:
    • Your name.
    • Which card was lost/stolen.
    • Date lost.
    • Date last used.
    • Mother's maiden name.
    • State or country where lost.
    • If PIN was compromised.
  • You can block your PIN through Online Banking.
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