System Maintenance

Online Banking and Mobile Banking will be unavailable from 2:00 a.m. to 4:00 a.m. MDT on Sunday, August 28th for scheduled maintenance.

Mobile Banking

Mobile Banking

Free Android and iPhone Mobile Banking

America First Mobile Banking Features

A Full-Service Branch On Your Phone

  • Mobile Loan Applications
  • ABC Deals on the Go
  • Mobile check deposit - Watch demo
  • Pay people via text message or email
  • Enhanced user interface
  • Bill Pay
  • Transfer funds
  • Multiple account management
  • Multitask between other phone apps
  • Available on iPad, iPhone or Android

Free Mobile Banking gives you a host of benefits, including:

  • Convenience - available for iPhone, iPad, Android, mobile browser and text users.
  • Access - no need to remember yet another password. Use your Online Banking credentials.
  • User-friendliness - quick, easy applications put your credit union at your fingertips.
  • Searchable - find any of our branches and ATMs based on your location or by one you enter.

How Do You Mobile Bank?


iPhone and iPod Touch users:

  1. Get the App - Download the app via the Apple App Store. If you have the ability, scan the QR code in the left sidebar.
  2. Open the App
  3. Log in - First-time users must set up their security credentials via traditional Online Banking.

Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch. The app is optimized for iPhone 5, iPhone 5s and iPhone 5c.

View Mobile Banking Screenshots

iPad users:

  1. Get the App - Download via the Apple App Store. If you have the ability, scan the QR code in the left sidebar.
  2. Open the App
  3. Log in - First-time users must set up their security credentials via traditional Online Banking.
View iPad Mobile Banking Screenshots

Android users:

  1. Get the App - Download the app via the Google play Store. If you have the ability, scan the QR code in the left sidebar.
  2. Open the App
  3. Log in - First-time users must set up their security credentials via traditional Online Banking.
  4. Compatible with most Android smartphones.

View iPad Mobile Banking Screenshots

Other smart phones

Whether you have the Mobile Banking app on your device or not, you can always use your mobile browser to access your accounts. And you'll be able to log in with the same Online Banking password or PIN.

After you register, we'll send a personalized Mobile Banking link to your phone. Be sure to bookmark it in your mobile browser.

If you misplace this personalized link, you can request a new one by selecting the Get a link to the Mobile Banking Web site option within the Mobile Banking section of Online Banking.

Also, you can navigate your mobile browser to https://mobile.americafirst.com/b/ to use the system.


Text Banking

Text message to MYAFCU (692328) and receive account information. When you register for Text Banking, you can select a nickname for each of your accounts. This can be used to retrieve histories and other functions.

Below are the commands for our Text Banking system:

  • BAL = account balance
  • HIST(space)Texting nickname = account history
  • ATM(space)Zip code = nearest ATM
  • BRANCH(space)Zip code = nearest branch
  • HELP = Mobile Banking help

Frequently Asked Questions (FAQs)


Overview


Mobile Banking is a convenient, free service giving you access to your account while you are on the go. There are several Mobile Banking options to choose, depending on your device and needs:
  • Mobile Banking application for Android and Apple devices
  • Mobile Banking Web site for touch screen and non-touch screen smartphones
  • Text Banking for any mobile phone with text messaging enabled
There is no fee to use Mobile Banking. However, mobile carriers may charge for Internet access, use, and/or text messages.
As long as the account is enrolled in Online Banking and is eligible for Mobile Banking, you can access it with the correct credentials.
You must log in to Online Banking and set up your answers to three security questions. After this process is complete, you can access Mobile Banking through the Android, iPhone or iPad applications, or through browser-based Mobile Banking.
Yes, the Mobile Banking Web site can be accessed with your device's browser. It can be used with both touch screen and non-touch screen devices by clicking on the links below: To get a personalized link sent to your phone, log in to Online Banking and select the Mobile Banking tab. From the Phones tab, choose I Want to: Get a Link to the Mobile Banking Web site. A personalized link will be sent to you via text message.
If the personalized URL we sent to your phone doesn't work, try using one of those listed below.
Mobile Banking requires your personal identification number (PIN) and/or password, as well as correct answers to challenge questions when you log in, so your information is secure. Additionally, we do not store account information on your device. Mobile alerts and/or Text Banking users must sign in to Online Banking or call 1-800-999-3961 to un-register their devices. Your personal information or account number will never be sent via text message. However, you should consider contacting your mobile carrier if the device is lost or stolen.
Not necessarily. The applications are just like traditional Online Banking logins, where if the device/IP address is recognized, you may not be challenged.
Mobile Banking offers the same high-level security as Online Banking. This ensures the experience will always be safe. Text messages are not secured with encryption, which is why America First will never send personal information or account numbers through Text Banking.
Nicknames allow you to personalize each loan or share suffix on your account. They can be used to highlight your account or shorten your Text Banking messages. There are two types:
  • Nicknames for Text Banking. To change nicknames in Text Banking, log in to Online Banking, select Mobile Banking under the Other Services tab, and then choose My Accounts.
  • Nicknames for the mobile application and Web browsers. Log in to Online Banking, then select Account Preferences under the Other Services tab.
Yes, you can choose which suffixes you would like to access with Mobile Banking. As a default, all of your suffixes will be visible. Log in to Online Banking, select Mobile Banking under the Other Services tab, and then click on My Accounts. Next to each suffix will be a box. Uncheck it if you would like to hide it from view.
Yes, you can with the Mobile Deposit feature available with our Android, iPhone, and iPad applications.
Pending bill payments are visible and can be modified in Mobile Banking until their processing date. Once a bill payment status has switched from Pending to In Process, it will no longer be visible in Mobile Banking. You will still be able to view the payment in Online Banking.

Android/iPhone/iPad


America First designed an application for Android, iPhone, and iPad users that allows easy access to your accounts. The app can be downloaded at the Apple and Google Play stores.
There is no fee to download or use the America First Mobile Banking application. However, mobile carriers may charge for Internet access, use, and/or text messages.
Yes, you must be an Online Banking user to access your account through our mobile channels. Log in to Online Banking and set up your answers to three security questions. After this process is complete, you will be able to use the Mobile Banking application.
Yes. To create a consistent experience, you will use the same account number and PIN/password for Mobile and Online Banking.
Yes. For your safety, after a period of inactivity, your session will time out. You have the option to manually log out of your account at any time by selecting the Log Out button.
Yes, you can choose which suffixes you would like to access. As a default, all of your suffixes will be visible. Log in to Online Banking, select Mobile Banking under the Other Services tab, then choose the My Accounts tab. Next to each suffix will be a box. Uncheck it if you would like to hide the suffix from view.
Other smartphones like BlackBerry and Windows can use a similar functionality with Mobile Banking through their Web browsers. The Mobile Banking site can be used with touch screen and non-touch screen devices from the links below.
Mobile Banking will ask for your permission to use certain utilities on your device. You can grant and deny access as you wish; however, we cannot guarantee the app will perform as designed when utilities are blocked. The following lists what the app will ask to use and why:
  • Location Services - Location Services will pinpoint America First ATMs and branches near you.
  • Camera - The application will need access to your camera to make Mobile Deposits.
  • Contacts - The application requires your device's contact list if you would like to import this information into Popmoney.
The iPad and Android applications allow you to view your account in either mode.

Mobile Deposit


With this service, you can electronically deposit checks directly into your America First account without making a trip to a branch or an ATM. Simply log in to our free Mobile Banking application, select New Deposit under the Transactions tab, and then take a picture of the front and back of an endorsed check. We recommend writing Mobile Deposit AFCU underneath your endorsement.
Some accounts are restricted from Mobile Deposit for security or other reasons. If you have questions about eligibility, please call 1-800-999-3961.
Use the Mobile Banking app to take a clear picture of the front and back of an endorsed check. Your check will then be electronically deposited into your America First account. You can deposit as many checks as you like, up to $5,000 per day, per account.
No. Unfortunately, this option is unavailable. You must log in to the linked account to complete the deposit.
These are usually processed within one or two business days.
No, checks deposited through Mobile Banking must be made payable to account owner(s). Those endorsed as payable to someone other than the check's payee must be deposited at a branch or through a deposit-accepting ATM.
No, we cannot accept checks payable in foreign currency or those that are drawn on institutions outside of the United States.
Yes, Mobile Deposit has a $5,000 per-day, per-account limit. This can be met with a single check or through multiple deposits. Checks written for more than $5,000 must be deposited at a branch or through a deposit-accepting ATM.
To capture the best image, ensure the check is completely flat, on a dark surface, and in a well-lit area. Hold the camera directly over the check and make sure all four corners are visible within the camera frame.

Browser-Based Mobile Banking


Browser-based Mobile Banking gives you easy access to your America First accounts from your device's browser. It can be used via touch screen and non-touch screen devices.
There is no charge to use Mobile Banking. However, mobile carriers may charge for Internet access, use, and/or text messages.
Yes, you must be an Online Banking user to access your account through our mobile channels. Log in to Online Banking and set up answers to three security questions. After you have enrolled in Online Banking, you will be able to use Mobile Banking.
Yes. As a default, all of your suffixes will be visible. Log in to Online Banking, select Mobile Banking under the Other Services tab, then choose My Accounts. Next to each suffix will be a box. Uncheck it if you would like to hide the suffix from view.
Yes, but to ensure transactions are submitted correctly, it is recommended you click on the page's links to navigate the Mobile Banking site.

Text Banking


Text Banking allows you to check your account balances, transaction history, and find branch and ATM locations.
There is no fee to register for or use Text Banking from America First. However, mobile carriers may charge for Internet access and/or text messages.
Nicknames let you personalize each loan or share suffix. They can be used to customize your account or shorten your Text Banking messages. There are two types:
  • Nicknames for Text Banking. To change Text Banking nicknames, log in to Online Banking, select Mobile Banking under the Other Services tab, then choose My Accounts
  • Nicknames for Mobile Banking application and Web site. To change these, log in to Online Banking, and select Account Preferences under the Other Services tab.
You can enroll your account via Mobile Banking and Online Banking.

To enroll in Text Banking through Mobile Banking, log in to the Mobile Banking application, select More, then choose Register for Text Banking.

To enroll in Text Banking through Online Banking, log in to Online Banking, then choose the Mobile Banking tab under Other Services. Enroll your phone number in Mobile Banking and choose Text Banking from the services drop-down list.
Text STOP to MYAFCU (692328).
America First is committed to keeping your information safe. We will never send or ask for personal information or account numbers through Text Banking.
Once you have enrolled your account, you can text your inquiries to MYAFCU (692328).
Text Banking commands are not case-sensitive. America First will send a response regardless if the text is BAL or bal.
  • BAL – Balance for all signed-up accounts.
  • HIST(space)mobile account nickname (e.g., HIST chk1) – Last four transactions.
  • MORE – Type this command immediately after a HIST to receive the next four transactions.
  • NEXT – Type this command immediately after a HIST to receive the next four transactions.
  • ATM(space)zip code – Find the nearest ATM.
  • BRANCH(space)zip code – Find the closest branch.
  • HELP – Use this if you forget aspects of the service.
  • STOP – This will remove your device from text message and mobile alerts.
Text messages are limited to 160 characters; if our response exceeds this limit, multiple messages will be sent. You can reduce the number of messages you receive by creating account nicknames in Online Banking under the Mobile Banking tab.
America First labels our Text Banking messages to ensure you are receiving them in the correct order. 1/2 would indicate that you are reading the first of two messages.
Messages are sent in the order they are intended to be read (1/2 or 2/3, for example). The order in which you receive our messages depends on your mobile phone provider.
If you get a new phone or phone number, you should un-enroll your device from Text Banking. To do this, log in to Online Banking and select Mobile Services under the Other Services tab. In the My Settings tab, remove the desired phone number from your list of devices.

Your Branch is on your Phone

Free Mobile Banking from America First lets you carry your credit union with you.

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