Contact Us
Representatives are here to help, whether you call, chat, email, or come into a branch.
Email us 24 hours a day, seven days a week : support@americafirst.com
Please note: The above e-mail address is not a secure means of communication. Do not send account numbers, inquire about specific account information, or request changes to your account record when corresponding through these channels. For these purposes, please use the Web Access messaging system.
Phone
Member Service Center and SpeechAccess Phone Numbers
- Box Elder County: (435) 734-3600
- Weber County: (801) 627-0900
- Davis County: (801) 627-0900
- Salt Lake County: (801) 966-5553
- Utah County: (801) 223-3900
- Washington County: (435) 688-3800
- Mesquite, Nevada: (702) 346-0350
- Outside the Wasatch Front: 1-800-999-3961
SpeechAccess Voice-operated and AccessLine Touch-tone Telephone Banking
- Box Elder County: (435) 734-3601
- Weber County: (801) 621-0372
- Davis County: (801) 621-0372
- Salt Lake County: (801) 533-8574
- Utah County: (801) 223-3901
- Washington County: (435) 688-3801
- Mesquite, Nevada: (702) 346-0351
- Outside the Wasatch Front: 1-800-288-7896
Visa Cardholders
- Report a lost or stolen card: 800-999-3961
- Activate a new card: Call 800-562-1337 (24 hours, 7 days) from your home phone or 843-871-5095 from International locations
- Ensure the use of your card before traveling: 800-999-3961
- Dispute a Visa purchase: Fax signed dispute forms to 801-827-8089 for processing
Telecommunication Device for the Deaf
- Weber/Davis County (801) 827-8225
- Salt Lake County (801) 965-3225
- Utah County (801) 223-3903
- Box Elder County (435) 734-3603
- Washington County (435) 688-3803
- Mesquite County (702) 346-0375
- Toll Free (800) 385-3928
Media Questions
- Nicole Cypers, Marketing Department: (801) 827-8655
Chat
Chat with us online for immediate assistance: AFCU Chat
AFCU Chat is available during business hours from 9 AM to 5 PM MST, Monday through Friday.
Please note: AFCU chat is not a secure means of communication. Do not send account numbers, inquire about specific account information, or request changes to your account record when corresponding through these channels. For these purposes, please use the Web Access messaging system.
Provide Feedback
America First is interested in receiving feedback concerning your experiences while visiting us online, at a branch, or via the telephone. The comments you provide will be used to improve the overall quality and level of service within your credit union.
Take the time to share your experience with us.
Postal Mail Directions
- Mailing Address: America First Credit Union P.O. Box 9199 Ogden, Utah 84409
- Physical Address: America First Credit Union 1344 W. 4675 S. Riverdale, Utah 84405
- Routing and Transit (ABA) Number: 324377516
