Contact Us

Email

Email us 24 hours a day, seven days a week : support@americafirst.com.

Please note: The above address is not a secure means of communication. Do not send account numbers, inquire about specific account information, or request changes to your account record when corresponding through this channel. For these purposes, please use the Online Banking messaging system.

Phone

Member Service Center (M. - F., 8 a.m. to 8 p.m. & Sat., 8 a.m. to 7 p.m. MST) and SpeechAccess™ Phone Numbers:

  • Box Elder County: (435) 734-3600
  • Weber County: (801) 627-0900
  • Davis County: (801) 627-0900
  • Salt Lake County: (801) 966-5553
  • Utah County: (801) 223-3900
  • Washington County: (435) 688-3800
  • Mesquite, Nevada: (702) 346-0389
  • Las Vegas, Nevada: (702) 968-1100
  • Outside these areas: 1-800-999-3961

SpeechAccess™ Telephone Banking

  • Box Elder County: (435) 734-3601
  • Weber County: (801) 621-0372
  • Davis County: (801) 621-0372
  • Salt Lake County: (801) 533-8574
  • Utah County: (801) 223-3901
  • Washington County: (435) 688-3801
  • Mesquite, Nevada: (702) 346-0351
  • Las Vegas, Nevada: (702) 968-1481
  • Outside these areas: 1-800-288-7896

Visa Cardholders

  • Report a lost or stolen card: 1-800-999-3961
  • Activate a new card: 1-800-562-1337 (24 hours a day, seven days a week) from your home phone or dial 1-843-871-5095 from international locations.
  • Ensure the use of your card before traveling: 1-800-999-3961
  • Dispute a Visa purchase: Fax signed dispute forms to (801) 827-8089 for processing.

Telecommunication Device for the Deaf (TTY)

  • Weber/Davis County: (801) 827-8225
  • Salt Lake County: (801) 965-3225
  • Utah County: (801) 223-3903
  • Box Elder County: (435) 734-3603
  • Washington County: (435) 688-3803
  • Mesquite, NV: (702) 346-0375
  • Las Vegas, NV: (702) 968-1484
  • Toll-free outside these areas:1-800-385-3928

Media Questions

  • Nicole Cypers, Marketing Department: (801) 827-8655
Provide Feedback

America First wants your feedback about your experiences with us online, at a branch, or via the telephone. The comments you provide will be used to improve the overall quality and level of service within your credit union.

Leave Feedback Now
Postal Mail Directions
  • Mailing Address: America First Credit Union, P.O. Box 9199, Ogden, Utah 84409.
  • Physical Address: America First Credit Union, 1344 W. 4675 S., Riverdale, Utah 84405.
  • Routing and Transit (ABA) Number: 324377516.

Notice of Errors and Information Requests

Written notice is required to report an error, or for information requests, on your consumer and/or mortgage loans.

Please mail to:
P.O. Box 9199
Ogden, UT 84409