STAY INFORMED WITH ALERTS VIA SMS OR EMAIL

Keeping you informed about your finances is essential, and our alerts do just that. These messages will give you your account balances, remind you of loan payment due dates, alert you when your paycheck is deposited, and much more. Alerts are another America First product that can help you achieve economic financial freedom.

Alert Types

Balance

You can be notified when your account is low, if it goes negative, or if you have excess funds you may want to move to a higher-yield investment, such as Money Market Savings or a certificate account

Transaction

Be alerted when an ATM withdrawal is made, a Visa purchase clears your account, or other activities are happening.

New Message

This alert tells you when a credit union representative sends a secure communication, including important Bill Pay information and other items.

Credit Limit

You'll know when you're nearing the limit on your Visa Credit Card or Checking Line of Credit.

Loan Payment Reminder

Receive a friendly notice of when your loan payment is due.

Online Statement Ready

This tells you your statement can be viewed online.

Direct Deposit

When your payroll or other expected deposit has been made to your account, you'll get an alert.

Certificate Account(s) Maturing

With this message, you'll know when a Certificate Account is nearing maturity, helping you choose to renew the account, make a change in the term, or select another option.

Account Maintenance

Provides notification when any of the following items occur: Address update, PIN change, Online Banking password change, replacement cards issued, account locked, user ID change.

Check Alerts

Use this alert to learn about specific checks clearing your account. You may designate up to 10 check numbers or a single range of checks.

You Can Receive Alerts Via Email Or SMS Message

Email:

• To receive alerts through e-mail, log in to Online Banking.
• Select Alerts in the quicklink box.
• If you have not set up your alert contact points, select 'manage your e-Alert contact points.' Type in a nickname, select 'Email address,' enter and confirm your email address, and select 'Add Contact Point.'
• If you have set up your e-Alert contact points, select 'schedule a new e-Alert.'
• Select the e-Alert type you would like to set up, fill out the criteria, and choose 'Next.'
• Select 'Schedule e-Alert.'

Text:

• To receive e-Alerts on your mobile device you will need to register for Mobile Banking.
• Log in to Online Banking.
• Select Alerts at the top of the screen.
• Choose 'manage your e-Alert contact points.'
• Under 'Add New Contact Point,' enter a nickname and select 'Mobile Phone.'
• Select your mobile phone number in the drop-down menu and click on 'Add Contact Point.'
• Your phone will then be a contact point for e-Alerts.

Registered For Mobile Banking But Your Phone Number Does Not Show Up In The E-Alerts Drop-down Menu?

1. From the e-Alerts contact points screen, select 'Mobile Phone.'
2. Then choose 'Register/Maintain Number(s) for Mobile Banking.'
3. Find your phone number and go to 'Change my Mobile Banking services' on the drop-down menu.
4. Click 'Go.'
5. Ensure that 'Text Messaging' and 'Text Message Alerts' are checked, then select 'Continue.''
6. Return to Online Banking and proceed with the 'Already Registered?' instructions listed above.

Not Registered For Mobile Banking?

Visit the Mobile Banking page for more information and to register.

Please be aware that some wireless service providers charge a nominal fee per text message received or sent. If you have trouble receiving a message, please contact your carrier directly.