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New Account Loan Hub

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a man and woman reviewing paperwork

Upload New Documents

Click below to securely send us new account or loan documentation, including home equity information, requested by your America First representative. Mortgages, construction financing, and commercial lending are not available in this portal.  All files must be PDFs and should not be protected with a password.  Once this application is finalized, any additional documents uploaded will not be viewed and no action will be taken.

Check Application Status

Click below for new account and loan application status updates, including home equity products, submitted within the past 90 days. Mortgages, construction financing, and commercial lending are not available in this portal. 

Application Status Definitions

APPROVED: Your request is approved assuming all conditions have been met. Approval is conditional on information provided and additional verification or stipulations may be required.  An employee will contact you to complete the loan process.  If you applied for a loan that will be secured by collateral (such as your home, car, or RV), your loan approval may be subject to additional collateral review.

APPROVED PENDING: Your request has been approved, but with specific conditions not yet met. Approval is conditional on information provided. An employee will contact you regarding these conditions.   If you applied for a loan that will be secured by collateral (such as your home, car, or RV), your loan approval may be subject to additional collateral review.

APPROVED PENDING 2nd SIGNATURE: No action from you is needed. We have received your application and are in the process of reviewing it in the order it was received. 

CANCELED: No action from you is needed. Your application has been canceled.

COUNTER-OFFER: We are unable to approve your original loan request. An employee will contact you regarding an alternative offer. A letter containing additional details about your request will also be mailed to you.

DECLINED: No action from you is needed. Your request is denied at this time. An employee will contact you to review the decision. A letter containing additional details about your request will also be mailed to you.

INCOMPLETE: Your application is being processed. If additional documentation has been requested, please use the upload new document option above.

INSTANT APPROVED: Your request is approved assuming all conditions have been met. Approval is conditional on information provided. Additional verification or stipulations may be required.  An employee will contact you to complete the loan process.  If you applied for a loan that will be secured by collateral (such as your home, car, or RV), your loan approval may be subject to additional collateral review.

NEED MORE INFO: Your application is being processed. If additional documentation has been requested, please use the upload new document option above. 

NEW: We have received your application and are in the process of reviewing it in the order it was received. 

PENDING: We have received your application and are in the process of reviewing it in the order it was received. 

REFERRED: We have received your application and are in the process of reviewing it in the order it was received. 

WITHDRAWN: No action from you is needed. Your application has been withdrawn per your request.

 

We're Here to Help You

At America First Credit Union, our chief concern is the financial well-being of members. We strive to provide superior products and services and strengthen the communities we serve.