VISA® CARD SECURITY

At America First Credit Union, nothing is more important than the safety of our members' financial and personal information. And our state-of-the-art fraud protection tools, 24/7 account monitoring, Card Guard®, as well as additional features, make it clear this is our top priority.

Advanced fraud analysis

We offer zero-liability protection against fraudulent purchases. Our advanced detection systems learn your purchasing patterns, comparing real-time authorization data with individual card behavior and existing trends. Of course, as transactions change over time, the program is continually updating.

Depending on the transaction, an analysis will generate a personal phone call to verify the activity. Remember, we will never ask for your Visa number, account number, or Personal Identification Number (PIN). You will only be asked to verify specific transactions.

Personal protection

In addition to our industry-leading security services, here are some best practices to help protect your financial data:

• Sign cards as soon as they’re received.
• Don’t share your PIN with anyone.
• Contact us before traveling with our easy online banking Visa notification form.
• Don’t write your PIN or online/mobile banking credentials on any card.
• If your card or PIN is lost, notify us via online banking or call 1-800-999-3961.
• Regularly check your statements to verify purchases.
• Immediately report unauthorized transactions.
• Once your statements are reconciled, shred them & the receipts.