Fraud comes in many forms. America First and other financial institutions across the country have experienced a rise in members receiving text messages and phone calls claiming to be from or associated with our company.

If you receive unsolicited communications about your account status, pending amounts due, or other related issues, don't engage—contact us directly at 1-800-999-3961 and forward the message to: phishing@americafirst.com.

Ask the purported representative for credentials, research the company’s online presence, and reach out to them about the legitimacy of the correspondence.

Let your neighbors, family & friends know if you receive unexpected contact. If you see something, say something. 

Additionally, we recommend you don't sign any documents without a thorough review If you suspect the message is fraudulent, it’s important to understand that you can still call off a transaction. The Federal Trade Commission’s Cooling-Off Rule gives you three business days to cancel a contract, even if signed. You have a right to change your mind, so always identify, verify & notify.

The Federal Trade Commission’s Cooling-Off Rule gives you three business days to cancel a contract, even if signed. You have a right to change your mind.

If you may have been a victim, get in touch with your local authorities. And be sure to visit americafirst.com/security for updates regarding how we deliver enhanced protection.