Security Information

Types of Fraud

Types of Fraud

Visit us here to find out how to spot different kinds fraud. And we'll list some simple steps you can take to guard yourself against criminal action.

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Online, Mobile & ATM Security

Online Security

Whether you're using Online Banking, Mobile Banking, or an ATM from America First, you're protected. Click here to find out how we use the best systems and methods available.

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Product & Services Security

Product Security

Your financial well-being is our top priority and that's why we take steps to secure your accounts and personal financial data. Check here for valuable insight. We also provide free products you can use as additional layers of protection. See what's available.

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Privacy

Privacy

We'll show you how we're working to ensure your privacy.

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Reporting Fraud

  • Forward suspicious email to:
  • emailfraud@americafirst.com
  • If you suspect fraud, you may also contact us:
    • At 1-800-999-3961.
    • By visiting a branch.
    • Or in writing to America First Credit Union, Attn.: Fraud Management, P.O. Box 9199 Ogden, Utah 84409.

Report a Lost or Stolen Card

  • To report a lost or stolen debit or credit card(s), please call 1-800-999-3961.
    • We'll cancel your card immediately.
    • You won't be liable for any fraudulent activity.
  • Be prepared to provide:
    • Your name.
    • Which card was lost/stolen.
    • Date lost.
    • Date last used.
    • Mother's maiden name.
    • State or country where lost.
    • If PIN was compromised.
  • You can block your PIN through Online Banking.
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