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- Manage all of your accounts
- Set automatic payments
- Check FICO® Scores
How to Enroll
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Getting your America First Credit Union online banking set up is quick and easy. Just follow these steps:
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- Click this link
- Confirm your identity with a one-time passcode
- Create a user ID and password
- Verify account ownership
Connect Your Accounts
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Once enrolled in online banking, you can link your accounts to be visible from your member dashboard.
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- Log in to the account you want to connect and click Settings
- Select Account Linking in the Preferences menu
- Choose the account you want in the drop-down menu
- Check the Grant Access box and click Update
Online Banking Features
Multi-Factor Authentication
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Double your security with this enhancement. Just enter your username & password, plus the code that arrives via text, email, or from a trusted authenticator app.
- Log in anytime, anywhere
- Prevent unauthorized access
- Enable or disable with a touch
- Re-sending available
- Compatible with authenticator apps
Account Details
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It's easy to see past transactions and activity. You can also sort items quickly by clicking on specific criteria.
- Review recent & pending transactions
- Integrated Money Manager
- Scan results faster
Features
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Online banking gives you more than just account info and transfer capability. With a digital America First branch, you’ll enjoy these & many more financial benefits.
- Automatically pay bills
- See account statements
- Check FICO® scores
- Apply for loans
Transfers
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Quickly & securely move funds between your accounts and send money to other America First members. You can also make transfers to and from different institutions.
- Easy-to-use interface
- Quick responses
- Automatic payments
- Transfer scheduling
Money Manager
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With a click of a button you can see where your money is coming from and where it’s going. Money Manager delivers planning & budget tools for a full financial picture.
- Track spending
- Manage budgets
- Review debts
- Calculate net worth
- Add external accounts from other financial institutions
Alerts
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Set notifications about approaching a credit limit, when your balance is low, if a fee is being charged & many more situations.
- Monitor active alerts
- Email & mobile delivery
- Manage contact points
- Adjust quiet settings
Account Preferences
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Customize your online banking experience by choosing which accounts show first, what they’re called, and how information is displayed.
- Linked accounts in one place
- Personal nicknames
- Custom home pages
- Cancel paper statements
Security
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Set up customized activity alerts, enable two-step verification, or report a stolen Visa® card—you’re in control of your account.
- Navigate the menu easily
- Benefit from high-level encryption
- Enable/disable multi-factor authentication
Additional Services
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Every page loaded with helpful links. Get cleared check images, stop payments, open & link new accounts, submit online forms & more—all while logged in.
- Online chat support
- Personal profiles
- Direct deposit
- Custom Visa® cards
FAQs
Logging In
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Members must create their own secure online banking passwords to prevent unauthorized account access. Passwords also work for mobile banking, Quicken, and QuickBooks.
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They must be eight to 32 characters long and must contain at least one letter and one numeral.
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Click the Forgot User ID link on the login page, then follow the instructions.
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Click the Forgot Password link on the login page, then follow the steps.
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A secure password is required for online banking, mobile banking, Quicken, and QuickBooks. Use your PIN to make ATM withdrawals, debit purchases, free telephone banking transactions, and member service calls.
Organization
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This is available exclusively through Money Manager. You’ll get consistency with both mobile & online banking when you’re creating budgets, tracking expenses, and making additional plans.
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Click Statements in the Quick Links section, then use the drop-down menu to select the period you want. Hit View Statement and it will automatically download the PDF file. Your computer must have Adobe Reader to work.
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The last two years' worth.
Transfers
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Certain transfers, such as those on loan repayment agreements, can’t be edited with online banking. Please call 1-800-999-3961 to modify transfers like these.
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On the Transfers tab, scroll down for pending transactions. Click the red X icon next to the transfer you’re deleting.
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Go to the Transfers tab and scroll down to see pending transactions. Click the edit icon next to the transfer you’re modifying.
Personalization
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Yes. Alerts are available via our free mobile banking app. To get them on a cell phone that is smart capable, follow the instructions on this page.
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Click the Settings tab and select Accounts. Then choose the account you want.
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Click the Settings tab, then choose the Profile section.
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With this feature, you can access secondary and joint accounts through a single login. Also available are primary owner, joint-owner, and co-signer accounts.
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To customize debit & credit cards with free Picture Perfect, select the Settings tab, then choose Personalize Your Visa Debit/Credit Card in the Additional Services box.
Security
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If you receive a message that your account is locked, you can regain access by answering a few verification questions and then entering a one-time passcode that will be sent to you via text message or email. Please note that this option is only available if you have a mobile number or email address attached to your America First account.
If you do not have a current email address or mobile phone number on file with us, you should call 1-800-999-3961 for assistance, where you’ll be asked to verify account ownership.
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Yes. To cancel your PIN or report a lost or stolen card, click on the Settings tab, select Security and Alerts, then choose Lost/Stolen PIN or Card.
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Click the Settings tab at the top of the online banking homepage. Then select the Profile box.
Quicken
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If Express Connect isn’t working, we recommend changing to Direct Connect. Just follow the steps below.
- Go to Tools and click Account Lists
- Choose the account with the problem and click Edit Account
- Select on Online Services
- Click on the bottom blue link: Improve your Connection through Direct Connect
- You’ll be asked for a user ID and password
- Enter your account number as the user
- Enter your PIN for the password
- Click Next
- All your accounts will show
- Go to the drop-down menu and change Add to Link
- Find your account from the list
- Repeat for each account until all read Link, followed by the account name (e.g., Link-Checking)
- Click Next
- Your accounts will be updated
- Click on Finish
After that, you’ll use Quicken to modify any account information.
We're Here to Help You
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At America First Credit Union, our chief concern is the financial well-being of members. We strive to provide superior products and services and strengthen the communities we serve.
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