ONLINE BANKING
Get secure & seamless account management without visiting a branch. America First online banking has user-friendly controls & enhanced protection to save you time and money.
Enroll in online banking
It’s easy to enjoy streamlined & secure account access:
- Click this link to enroll
- Enter user information
- Create a password
- Choose how to get a one-time passcode
- Enter it to verify your identity
- Select security questions
- Setup two-factor authentication
After logging in, you can change passwords or questions on the Settings tab.
ONLINE BANKING FEATURES
Overview
The homepage features lots of information at a glance. Examine balances, review upcoming bills, monitor your budget & more.
- Optimized for mobile
- Quick links
- Context-based navigation
- New account views
Account Details
It's easy to see past transactions and activity. You can also sort items quickly by clicking on specific criteria.
- Review recent & pending transactions
- Activate ABC Deals™
- Integrated Money Manager
- Scan results faster
Features
Online banking gives you more than just account info and transfer capability. With a digital America First branch, you’ll enjoy these & many more financial benefits..
- Automatically pay bills
- See account statements
- Check FICO® scores
- Apply for loans
Money Manager
With a click of a button you can see where your money is coming from and where it’s going. Money Manager delivers planning & budget tools for a full financial picture.
- Track spending
- Manage budgets
- Review debts
- Calculate net worth
Alerts
Set notifications about approaching a credit limit, when your balance is low, if a fee is being charged & many more situations.
- Monitor active alerts
- Email & mobile delivery
- Manage contact points
- Adjust quiet settings
Account Preferences
Customize your online banking experience by choosing which accounts show first, what they’re called, and how information is displayed.
- Linked accounts in one place
- Personal nicknames
- Custom home pages
- Cancel paper statements
Security
Adjust security questions at any time, set up account activity alerts & enable two-step verification—you're in control.
- Navigate the menu easily
- Create unique challenge questions
- Benefit from high-level encryption
- Enable/disable dual authentication
Additional Services
Every page loaded with helpful links. Get cleared check images, stop payments, open & link new accounts, submit online forms & more—all while logged in.
- Online chat support
- Personal profiles
- Direct deposit
- Custom Visa® cards
FAQs
Logging In
Try clearing your web browser's cookies and cache, then restart.
Members should create their own secure online banking passwords to prevent unauthorized account access. Passwords also work for mobile banking, Card Guard, Quicken and QuickBooks.
They must be eight to 32 characters long and must contain at least one letter and one numeral.
Go to the PIN/Password page, then click the Forgot My Password link to change it. (Please note you’ll need answers to all three challenge questions. If you don't know the answers, call 1-800-999-3961 and we'll re-set the password.)
A secure password is required for online & mobile banking, Card Guard, Quicken and QuickBooks. Use your PIN to make ATM withdrawals, debit purchases, free telephone banking transaction and member service calls.
Organization
This is available exclusively through Money Manager. You’ll get consistency with both mobile & online banking when you’re creating budgets, tracking expenses, and making additional plans.
Click Statements in the Quick Links section, then use the drop-down menu to select the period you want. Hit View Statement and it will automatically download the PDF file. Your computer must have Adobe Reader to work.
The last two years' worth.
Transfers
Certain transfers, such as those on loan repayment agreements, can’t be edited with online banking. Please call 1-800-999-3961 to modify transfers like these.
On the Transfers tab, scroll down for pending transactions. Click the red X icon next to the transfer you’re deleting.
Go to the Transfers tab and scroll down to see pending transactions. Click the edit icon next to the transfer you’re modifying.
Personalization
Yes. Alerts are available via our free mobile banking app. To get them on a cell phone that is smart capable, follow the instructions on this page.
Click the Settings tab and select Accounts. Then choose the account you want.
Click the Settings tab, then choose the Profile section.
With this feature, you can access secondary and joint accounts through a single login. Also available are primary owner, joint-owner, and co-signer accounts.
To customize debit & credit cards with free Picture Perfect, select the Settings tab, then choose Personalize Your Visa Debit/Credit Card in the Additional Services box.
Security
Yes. To cancel your PIN or report a lost or stolen card, click on the Settings tab, select Security and Alerts, then choose Lost/Stolen PIN or Card.
Click the Settings tab at the top of the online banking homepage. Then select the Profile box.
Quicken
If Express Connect isn’t working, we recommend changing to Direct Connect. Just follow the steps below.
- Go to Tools and click Account Lists
- Choose the account with the problem and click Edit Account
- Select on Online Services
- Click on the bottom blue link: Improve your Connection through Direct Connect
- You’ll be asked for a user ID and password
- Enter your account number as the user
- Enter your PIN for the password
- Click Next
- All your accounts will show
- Go to the drop-down menu and change Add to Link
- Find your account from the list
- Repeat for each account until all read Link, followed by the account name (e.g., Link-Checking)
- Click Next
- Your accounts will be updated
- Click on Finish
After that, you’ll use Quicken to modify any account information.
Fast, Free, Fantastic
Free Online Banking from America First is your personal branch that's available 24/7.
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