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ONLINE BANKING

Get secure & seamless account management without visiting a branch. America First online banking has user-friendly controls & enhanced protection to save you time and money.

Make a Connection

If you’re a primary or joint account owner of multiple America First accounts, here’s how to link them for convenient management:

  1. Log in to the account you want to connect
  2. Click Settings
  3. Select Account Linking in the Preferences menu
  4. Choose the account you want in the drop-down menu
  5. Check the Grant Access box
  6. Click Update
Account Linking

Enroll in online banking

Enjoy streamlined & secure account access:

  1. Click this link
  2. Confirm your identity with a one-time passcode
  3. Create a user ID and password
  4. Verify account ownership
  5. Select security questions

You can change passwords or security questions on the Settings tab after logging in.

Simplify Your Finances
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ONLINE BANKING FEATURES

Overview

The homepage features lots of information at a glance. Examine balances, review upcoming bills, monitor your budget & more.

  • Optimized for mobile
  • Quick links
  • Context-based navigation
  • New account views
Account Overview

Two-factor authentication

Double your security with this enhancement. Just enter your username & password, plus the code that arrives via text or email.

  • Log in anytime, anywhere
  • Prevent unauthorized access
  • Enable or disable with a touch
  • Re-sending available
Two Factor Authentication

Account Details

It's easy to see past transactions and activity. You can also sort items quickly by clicking on specific criteria.

  • Review recent & pending transactions
  • Integrated Money Manager
  • Scan results faster
Account Details

Features

Online banking gives you more than just account info and transfer capability. With a digital America First branch, you’ll enjoy these & many more financial benefits..

  • Automatically pay bills
  • See account statements
  • Check FICO® scores
  • Apply for loans
Account Features

Transfers

Quickly & securely move funds between your accounts and send money to other America First members. You can also make transfers to and from different institutions.

  • Easy-to-use interface
  • Quick responses
  • Automatic payments
  • Transfer scheduling
Transfer Money

Money Manager

With a click of a button you can see where your money is coming from and where it’s going. Money Manager delivers planning & budget tools for a full financial picture.

  • Track spending
  • Manage budgets
  • Review debts
  • Calculate net worth
Money Manager

Alerts

Set notifications about approaching a credit limit, when your balance is low, if a fee is being charged & many more situations.

  • Monitor active alerts
  • Email & mobile delivery
  • Manage contact points
  • Adjust quiet settings
Create Alert

Account Preferences

Customize your online banking experience by choosing which accounts show first, what they’re called, and how information is displayed.

  • Linked accounts in one place
  • Personal nicknames
  • Custom home pages
  • Cancel paper statements
Account Preferences

Security

Adjust security questions at any time, set up account activity alerts & enable two-step verification—you're in control.

  • Navigate the menu easily
  • Create unique challenge questions
  • Benefit from high-level encryption
  • Enable/disable dual authentication
Security Settings

Additional Services

Every page loaded with helpful links. Get cleared check images, stop payments, open & link new accounts, submit online forms & more—all while logged in.

  • Online chat support
  • Personal profiles
  • Direct deposit
  • Custom Visa® cards
Additional Services

FAQs

Logging In

Try clearing your web browser's cookies and cache, then restart.  

Members must create their own secure online banking passwords to prevent unauthorized account access. Passwords also work for mobile banking, Quicken, and QuickBooks.

They must be eight to 32 characters long and must contain at least one letter and one numeral.

Click the Forgot User ID link on the login page, then follow the instructions.

Click the Forgot Password link on the login page, then follow the steps.

A secure password is required for online banking, mobile banking, Quicken, and QuickBooks. Use your PIN to make ATM withdrawals, debit purchases, free telephone banking transactions, and member service calls.

Organization

This is available exclusively through Money Manager. You’ll get consistency with both mobile & online banking when you’re creating budgets, tracking expenses, and making additional plans.

Click Statements in the Quick Links section, then use the drop-down menu to select the period you want. Hit View Statement and it will automatically download the PDF file. Your computer must have Adobe Reader to work.

The last two years' worth.

Transfers

Certain transfers, such as those on loan repayment agreements, can’t be edited with online banking. Please call 1-800-999-3961 to modify transfers like these.

On the Transfers tab, scroll down for pending transactions. Click the red X icon next to the transfer you’re deleting.

Go to the Transfers tab and scroll down to see pending transactions. Click the edit icon next to the transfer you’re modifying.

Personalization

Yes. Alerts are available via our free mobile banking app. To get them on a cell phone that is smart capable, follow the instructions on this page.

Click the Settings tab and select Accounts. Then choose the account you want.

Click the Settings tab, then choose the Profile section.

With this feature, you can access secondary and joint accounts through a single login. Also available are primary owner, joint-owner, and co-signer accounts.

To customize debit & credit cards with free Picture Perfect, select the Settings tab, then choose Personalize Your Visa Debit/Credit Card in the Additional Services box.

Security

If you receive a message that your account is locked, you can regain access by answering a few verification questions and then entering a one-time passcode that will be sent to you via text message or email. Please note that this option is only available if you have a mobile number or email address attached to your America First account.

If you do not have a current email address or mobile phone number on file with us, you should call 1-800-999-3961 for assistance, where you’ll be asked to verify account ownership.

Yes. To cancel your PIN or report a lost or stolen card, click on the Settings tab, select Security and Alerts, then choose Lost/Stolen PIN or Card.

Click the Settings tab at the top of the online banking homepage. Then select the Profile box.

Quicken

If Express Connect isn’t working, we recommend changing to Direct Connect. Just follow the steps below.

  • Go to Tools and click Account Lists
  • Choose the account with the problem and click Edit Account
  • Select on Online Services
  • Click on the bottom blue link: Improve your Connection through Direct Connect
  • You’ll be asked for a user ID and password
  • Enter your account number as the user
  • Enter your PIN for the password
  • Click Next
  • All your accounts will show
  • Go to the drop-down menu and change Add to Link
  • Find your account from the list
  • Repeat for each account until all read Link, followed by the account name (e.g., Link-Checking)
  • Click Next
  • Your accounts will be updated
  • Click on Finish

After that, you’ll use Quicken to modify any account information.

Fast, Free, Fantastic

Free Online Banking from America First is your personal branch that's available 24/7.