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Important Information for Business Accountholders

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Digital Banking Upgrade

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America First mobile & online banking will soon be getting an upgrade! The new, sleek design offers a more simplified and seamless experience, allowing you to easily do your banking at home or on the go.

Upgrade Checklist

You Will Need to Know Your User ID & Password

Become a member

You Will Have to Set Up Biometrics Again

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Make Sure Your Contact & Multi-Factor Info Is Updated

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Linked Accounts, Transfers, and Favorites Will Carry Over

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Mobile App Update

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Your installed America First mobile banking app will automatically update if you’ve enabled it to do so. If you haven’t, you will be prompted to update the app the next time you open it. If you haven’t installed it yet, you can do so now.

Authorized Users

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If a sub-user currently has access to both statements and tax documents, that access will remain unchanged. If they only have access to one, the primary user will need to re-enable permissions.

Bill Pay

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All sub-user permissions for bill payments will be removed during the transition. The primary user will need to re-grant access, if needed.

Quicken & Quickbooks

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Screen-scraping will not work, so every connection established with this method will fail to connect until third parties update their bot scripts that perform the daily sign-on to gather America First data to work with our new platform.

Other Things to Know

After the digital upgrade, Card Guard settings such as alerts, spending limit, location filters, and blocked merchants will need to be set up again. You will also need to enable push notifications on your mobile device.

After your mobile banking app is updated, be sure to enable push notifications on your device in order to receive helpful notices regarding account activity, important announcements, and other relevant information for America First members.

Established automatic transfers & loan payments, account alerts, account nicknames, added billers in Bill Pay, added external transfer accounts, multi-factor authentication, linked America First accounts, addresses, emails, electronic statement preferences, and money manager budgets will all carry over to the new digital banking. 

While the upgrade will take place in the late evening and early morning, some users may experience temporary connection disruptions. Both mobile and online banking should return to full functionality by regular business hours.

This disruption could also temporarily affect data sharing with accounting software.

If you have previously set up face ID or fingerprint logins to your America First Credit Union account, you will need to set those up again after the update so you can quickly and securely log in to the mobile banking app.

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Get your personal accounts ready for the change

Learn what you need to do to ensure a smooth transition.

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We're Here to Help You

At America First Credit Union, our chief concern is the financial well-being of members. We strive to provide superior products and services and strengthen the communities we serve.