Traditionally, I conclude my annual report on behalf of the America First Board of Directors with an expression of sincere appreciation to you, our valued members, and the credit union’s employee and leadership team.

It’s always an honor to represent member interests as volunteers. A united, lasting commitment to your financial well-being through all of life’s stages is our primary concern and basis for the organization’s founding. As we look back on 2023, I am pleased to begin with those words of gratefulness, as you are the core of who we are and why we continue to grow and see remarkable success.

I marvel at our dedicated staff and their genuine care and concern for each individual member, no matter the scope of needs being addressed. In this relationship, I am indebted first to you for trusting us as your primary partner in developing fiscal independence and security. Similarly, adhering to the principles of a member-owned cooperative, we pledge our utmost efforts to your interests. It’s truly rewarding to hear member stories of how we have been there through difficult times and provided the tools to make your monetary dreams a reality.

The 59 pioneers who founded this credit union would be proud that, although the way we deliver services has drastically changed, their vision of helping one another toward a brighter future remains intact. Sharing resources to generate safe funding for common necessities has been proven timeless. I have often smiled at the thought of explaining to members in 1939 how you can deposit a check without visiting a location or review account balances online within seconds. However difficult to grasp, the common denominator they would certainly understand is that America First has the single goal of working to benefit the whole; we are fellow members, not customers.

In expanding, we forge new means of assisting communities and innovating technology in serving them. The initial America First members would not recognize our mobile apps, or a branch network spanning five states, but they would recognize their footprint, beliefs, and values. They would appreciate being named one of the America's Best Midsize Employers by Forbes magazine. We do not take these honors lightly and recognize that cultivating a positive employment culture for both employees and members is key in all we do. We are mindful our team is a top asset.

From a financial perspective, the credit union is in an extremely solid position. Our operations are geared to mitigate the impact of inflation and economic uncertainty on members. Every facet of our business model is structured accordingly: lower rates, higher-yielding deposits, guidance, support, and options to suit nearly every situation. We’re fortunate to invest in products that enhance your experience and have endeavored tirelessly to create state-of-the-art platforms. We continue fighting fraud while providing a positive and seamless digital banking capability.

As ever, we embrace our mission of delivering, day in and day out, exceptional financial and community services. We're grateful for the privilege of your membership.

Sincerely,

Linda K. Carver

Chair, Board of Directors